HLTAID011 Provide First Aid

Units of Competency on Certificate

HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid(PFA)

In a relaxed and enjoyable environment, you will achieve the skills and knowledge to effectively Provide First Aid for a range of injuries and illnesses contextualised for your workplace or home. 

First Aid Advantage - Registered Training Organisation RTO code: 45751

  • Face-to-face training
  • Course learner guide provided on enrolment
  • Nationally accredited certificate on successful completion
  • Online Booking and payment available


On successful completion and verified USI, your Statement of Attainment will be emailed to you, the evening after the course.


One full day.

Normally 8am to 3pm

Qualification Validity

First Aid should be renewed every three (3) years, while the CPR unit requires refresher training every 12 months. 

HLTAID011 Provide First Aid is the current version of the standard workplace first aid qualification and was previously known as HLTAID003, Senior First Aid & Apply First Aid.

Course Cost

$150.00 per participant. GST Free

A group booking for 8 or fewer participants is $1200, then $150 for every extra participant. Training can be held at your workplace or our training room. Please email or speak to one of the team to arrange training.  We have a corporate portal that allows training managers to self manage staff enrolment in either a corporate booking or in one of our public courses.


Entry Requirements

There are no pre-requisites for this course; however, it is recommended participants have sufficient English language and visual interpretation skills to successfully complete the training. If you have not previously done a first aid course, please contact us before enrolling.

Participants will also be required to undertake practical training and assessments. This includes demonstrating CPR on a manikin (placed on the floor) for a period of two minutes. If you have a current injury poor mobility or please discuss this prior to enrolling. You cannot complete this course successfully if you cannot do CPR on the ground.

Minimum Age

Enrolments for participants under of the age of 14 not expected for this course. 

Participants under the age of 18 are required to provide a consent form completed by their legal guardian.

Requirements for Successful Completion

Participants are required to attend 100% of this first aid training, and successfully demonstrate competence in all assessment activities.

Language, Literacy and Numeracy (LLN) Requirements

Participants will need suitable LLN skills to complete the following tasks/skills:

  • Read information from a PowerPoint and whiteboard
  • Listen and understand verbal information by an English-speaking trainer
  • Complete written incident report forms in English
  • Read and answer a multiple-choice & short-written question paper
  • Listen to instructions of an Automated External Defibrillator where prompts are delivered in English and count to 30

Topics covered in PFA

  • ARC Guidelines relevant to provision of CPR and first aid
  • safe work practices to minimise risks and potential hazards
  • infection control principles and procedures, including use of standard precautions
  • requirements for currency of skill and knowledge
  • legal, workplace and community considerations including:
  • awareness of potential need for stress-management techniques and available support following an emergency situation
  • duty of care requirements
  • respectful behaviour towards a casualty
  • own skills and limitations
  • consent
  • privacy and confidentiality requirements
  • importance of debriefing
  • considerations when providing first aid including:
  • airway obstruction due to body position
  • appropriate duration and cessation of CPR
  • appropriate use of an AED
  • chain of survival
  • standard precautions
  • how to conduct a visual and verbal assessment of the casualty
  • principles and procedures for first aid management of the following scenarios:
  • abdominal injuries
  • allergic reaction
  • anaphylaxis
  • basic care of a wound
  • bleeding control
  • burns
  • cardiac conditions, including chest pain
  • choking and airway obstruction
  • crush injuries
  • diabetes
  • dislocations
  • drowning
  • envenomation
  • environmental impact, including hypothermia, hyperthermia, dehydration and heat stroke
  • eye and ear injuries
  • fractures
  • febrile convulsions
  • head, neck and spinal injuries
  • minor skin injuries
  • needle stick injuries
  • poisoning and toxic substances
  • respiratory distress, including asthma
  • seizures, including epilepsy
  • shock
  • soft tissue injuries, including strains and, sprains
  • stroke
  • unconsciousness
  • basic anatomy and physiology relating to:
  • how to recognise a person is not breathing normally
  • chest
  • response/consciousness
  • upper airway and effect of positional change
  • considerations in provision of first aid for specified conditions