Student Wellbeing and Support
The below text is an excerpt from our Student Handbook – the resources referenced are an excellent tool for people suffering stress or anxiety – especially after a traumatic event.
Your wellbeing matters. We recognise that personal, financial, cultural or family matters can impact your ability to study. You do not need to disclose particulars or provide any formal documentation — just let us know if something’s affecting you.
We can support you with:
- Study-life balance or stress management strategies
- Temporary flexibility in study schedules (where permitted)
- Referrals to local or national health and counselling services
- Respectful and confidential conversations about your situation
- In-house support is available through:
- Your trainer or assessor
- Our Student Support Officer: support@firstaidadvantage.training or 0429 230 714
If you need urgent help or would prefer to access an external support service, the following services are available to you:
Lifeline | 13 11 14 (24/7 crisis support) Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention. |
Beyond Blue | 1300 22 4636 (mental health support) https://www.beyondblue.org.au/ Beyond Blue is an organisation that provides a free online and telephone helpline for people with depression, anxiety or other mental health issues |
Headspace | headspace is a national youth mental health foundation in Australia that provides support and services to young people aged 12-25. It offers a range of services, including mental health and wellbeing support, physical and sexual health assistance, and work and study support, both online and at physical centers. headspace also provides support for families and friends of young people experiencing difficulties |
1800RESPECT | 1800 737 732 https://www.1800respect.org.au/ This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Individuals can also access local support services and search the internet using Daisy, a free app developed by 1800RESPECT that protects user privacy |
13 YARN
| 13 92 76 The first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter. |
MensLine Australia
| 1300 789 978 MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, relationships, anger management, family violence (using and experiencing), stress, and suicidal thoughts. |
SANE Australia
| 1800 187 263 SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities. |
QLife | 1800 184 527 QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships. |
